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Solver Support Service the week of August 21
Posted by Peter Forsberg on 08/21/2017 10:39 AM

Solver Support will still be operating during Focus week. We will have a smaller staff as some of the team will be operating a support desk at Focus, but we still aim to provide you with BI360 help ASAP. If you are attending Focus, please stop by our Support room to meet the team and to receive in person support.

On Thursday and Friday (8/24 and 8/25) we have a company event and will be checking support tickets but our replies may be delayed. We apologize in advance for our delayed replies.

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BI360 4.7.1 Release
Posted by Peter Forsberg on 07/13/2017 10:58 AM

Solver Support is happy to announce the release of Planning and Data Warehouse 4.7.1. Before considering the upgrade, please review the release notes found here. If you have any questions or are ready to upgrade to the latest version, please contact Solver Support for any assistance.

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Salesforce TLS 1.2 Support
Posted by Peter Forsberg on 07/06/2017 11:43 AM

On July 22, 2017, Salesforce will be dropping TLS 1.0 support and moving to TLS 1.2. The current version of the connector uses TLS 1.0. In order for BI360 to work with TLS 1.2, customers must install a new version of reporting. Please contact Solver Support for more information.

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Remote Cloud Training Dates Announced
Posted by Nick Del Rosso on 06/13/2017 10:48 AM

The training department is very excited to offer three dates for our clients and partners on June 29th, July 27th and August 31st  to learn all about our brand new BI360 Cloud Suite. The training will be taught by our Senior Consultant Rob Iversen. Training will be three hours long and available remotely from 8-11 am.

To reserve a seat or for any questions, please contact 

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Nominate an organization or yourself for a BI360 Award
Posted by Nick Del Rosso on 06/02/2017 09:52 AM

Nominations are being accepted for the 2017 Solver Annual BI360 Awards. Partners can submit their name or submit for their customers, while customers can submit for themselves for a number of awards.  Click HERE to nominate a Partner or Customer for a award.  

Finalists will be announced the beginning of July and will receive a discount to attend Focus 2017.

Winners will receive:

  • PR Templates announcing win
  • Case Study/Spotlight
  • Congratulatory Gift
  • Award                                                        


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